REFUND POLICY

(Last update 21.10.2024)

This Refund Policy (hereinafter also referred to as the "Policy") is a part of the Terms of Use and should be read in conjunction with them. All capitalized terms used in this Policy shall have the meanings set forth in the Terms of Use.

If you have any questions about payment or refund, please contact our Manager via Telegram messenger or send an e-mail to: info@mindmafia.io

REFUND TERMS

If you wish to refuse the use of the Services, in accordance with paragraph 14.4 of the Terms of Use, you have the right to a refund, provided that you notify us of your intention within 3 (three) calendar days from the moment of granting you access to the Services (the beginning of the Course ).

After the end of the specified grace period of 3 (three) calendar days from the moment of granting you access to the Services, no refund is made and the agreement is considered complete.

PROCEDURE FOR OBTAINING A REFUND

To receive a refund, you must:

Contact our Manager via the Telegram messenger or send an e-mail to: info@mindmafia.io with a corresponding request for a refund. The request must contain: first and last name, e-mail, which were specified when placing the order; name of the Service; order date; payment details; reasons for cancellation of the Services. The request must be sent from the same e-mail address that was used when ordering and paying for the Services. You acknowledge that if you do not provide all the required information, we have the right to refuse a refund or to not process your request.

After submitting a refund request, you may not continue using the Services. Your continued use of the Services will be deemed your consent to their continued use, and you will lose your right to a refund on a previously submitted request.

REFUND CURRENCY

Refunds are made in the same currency in which you paid for the Services.

TERMS AND METHOD OF REFUND

Refunds shall be made within 30 days from the moment we receive your request in the same way that the Services were paid for, in particular, to the same bank card or account from which the payment was made.

COMMISSIONS AND FEES

We are not responsible for any fees or additional fees that may be imposed by payment systems or regulatory authorities in your jurisdiction when processing refunds.

REFUND RESTRICTIONS

Refund can only be made once. If a refund has already been made, you may not submit new refund requests or initiate disputes with us, the payment system, bank or other financial institution regarding this issue.